FAFO Friday March 20th!

Cancellation Policy

CANCELLATION & REFUND POLICY FOR 1-TIME ACTIVITIES, WORKSHOPS, or PRIVATE EVENTS No refunds are available. Refer to website for possible time-sensitive accommodations under special circumstances. FOR CLASSES OR WORKSHOPS OF TWO OR MORE DAYS We value our instructors' time, as we do each seat at the circle. Therefore, we appreciate registrants marking their calendars to ensure they can participate fully before enrolling in an offering, as we are unable to accommodate refunds for classes or workshops that are two or more days in duration. FOR GIFT CERTIFICATES: While gift certificates are neither refundable nor exchangeable for cash, they can be transferred to a friend or family member if the recipient is unable to use them before the expiration date. ​ IN THE UNLIKELY EVENT OF STILL POINT CANCELLATIONS: If Still Point has to cancel a class, workshop or special event due to unforeseen circumstances, as much notice will be given via email from connect@stillpointauburn.com (or via text if enabled), and every effort will be made to either reschedule or transfer the credit to a comparable class. If a transfer or credit is not possible, a full refund will be issued. Please see also the Cancellation & Refund Policies outlined on the website for further details. STUDIO ETIQUETTE--So that you and your fellow potters may get the most out of your experience at Still Point Clay Atelier, we ask that you abide by the following during group classes: 1. Keep phones in the car or stowed in the designated bin with notifications silenced. 2. Follow instructors' guidance on cleanup procedures so as to conserve resources and reset your station properly. 3. Avoid getting ANY clay in the work sink or bathroom sink drains by carefully following these procedures. 4. Keep side conversations on "library voice" mode, and lead with the positive, avoiding negative self-talk, as well as political rhetoric or foul language. 5. Before leaving, double check the instructor that your ware is placed and labeled appropriately, and that your work area and tools are fully restored. We thank you in advance for helping us to maintain a respectful environment in which potters of all experience levels can feel encouraged and inspired. You may also wish to refer to the FAQs for more information on what to wear or bring.